Service & Calibration

Troxler offers many repair services for our gauges and several service locations for your convenience.

Domestic Service Center Locations

Ohio Service Center

6969 Worthington Galena Rd, Suite C

Worthington, OH 43085

Tel: 614.484.9401
Service Territory: OH, KY, PA, and MI
E-mail  View Map

Northern California Service Center
11300 Sanders Dr., Suite 7
Rancho Cordova, CA 95742
Tel: 916.631.0234
Fax: 916.631.0541
Service Territory: Northern CA, WA, OR, UT, ID, MT, WY, AK, HI
E-mail  View Map

Southern California Service Center  

10572 Acacia St  Unit C-2

Rancho Cucamonga, CA 91730

Tel: 909.890.1069
Fax: 909.890.1503
Service Territory: Southern California, NV, AZ
E-mail  View Map

Central Florida Service Center
531 Holts Lake Court
Apopka, FL 32703
Tel: 407.681.4221
Fax: 407.681.3188
Service Territory: FL, MS, AL, GA, SC
E-mail   View Map

Southern Florida (Fort Myers) Service Center
1681 Benchmark Avenue, Suite 100
Fort Myers, FL 33905
Tel: 239.215.1146
E-mail     View Map

Illinois Service Center
1430 Brook Dr.
Downers Grove, IL 60515
Tel: 630.261.9304
Fax: 630.261.9341
Service Territory: IL, ND, SD, IA, MN, WI, IN, MO, MI, OH, NE
E-mail   View Map

Louisiana Service Center
12180 Greenwell Springs Rd.
Baton Rouge, LA 70814
Tel: 225.218.4703
Fax: 225.218.6026
E-mail   View Map

North Carolina Service Center
3008 E. Cornwallis Rd.
Research Triangle Park, NC 27709 U.S.A.
Tel: 1.877.TROXLER
Outside the USA: +1.919.549.8661
Fax: 919.485.2229
Service Territory: NC, TN, KY, WV, VA, MD, PA, DE, CT, NY, NH, ME, VT, MA, RI, NJ, Washington DC
E-mail    View Map

Texas – Dallas Area Service Center
2016 E. Randol Mill Rd., Ste. 406
Arlington, TX 76011
Tel: 817.275.0571
Fax: 817.275.8562
Service Territory: TX, NM, CO, KS, OK, AR, LA
E-mail   View Map

Texas – Houston Area Service Center
2500 Central Parkway, Suite L
Houston, TX 77092
Tel: 832.519.9342
Email    View Map

Troxler Authorized Service Partner

U.S. Service Partner

North East Technical Services, Inc 
75 Aileron Ct., Suite 4
Westminster , MD 21157
Tel: 410.751.5090
Fax: 410-751-5091
Service Territory: MD
E-mail  Website

Nuclear Gauge Service

Troxler Electronic Laboratories offers state-of-the-art service using the latest technology at locations throughout the United States and Canada. In addition, Troxler distributors in over fifty countries are trained and carry parts required to complete all normal service repairs. We offer quality workmanship, fast turnaround, genuine Troxler parts, and professional, courteous service.

All Troxler Service Centers repair and service nuclear gauges.

Standard repairs include the following:

  • NIST Traceable Calibration
  • Replacement of routine maintenance items: gaskets, seals, labels, scraper ring, etc.
  • Complete electronic system analysis and adjustment
  • Mechanical and source rod inspection
  • Cleaning and lubrication
  • Leak test

Gauge Return & License Certification

A Gauge Return and License Certification form is required each time a nuclear gauge is returned to a customer. North Carolina regulations require that the customer is licensed to possess radioactive materials of the type, quantity, and form assigned to a specific gauge before returning the gauge to the customer. Complete this form to expedite the return of the gauge.

How to ship a gauge to Troxler
Shipping Documents

Field Service

Troxler has factory-trained technicians located across the United States. If you need on-site service for your Gyratory Compactors or NTO oven, please call the Troxler Service Department at 1.877.TROXLER (+1.919.549.8661). We can also help you with calibration of your other lab equipment!

Service locations that offer field service:
North Carolina, Florida, Arlington TX, Houston TX, Illinois, California

See our Domestic Service page for location and contact information.

Field Service support is available for the following models:

Gyratory Compactors 5850
4140-A, 4140-B
4141
New Technology Ovens (NTO) 4731 (240 volt unit)
4730 (110 volt unit)
Ignition Furnace 4155

Please choose your country or continent or scroll down to see all the listings.

International Distributors

AFRICA

South Africa

VI Instruments
Unit 3A & 3B, City Deep Industrial Park
36 Fortune Street
City Deep, 2049, Gauteng, South Africa
Contact: Wendy Lesar
Tel: +27 87 073 7859
Fax: +27 11 872 0650
Website: http://www.viinstruments.co.za/

Mauritius

Labolink Ltd
266A, Sookdeo Issur Lane,
Bonne-Terre, Vacoas
Mauritius
Contact: Yogesh Ramdhony
Tel: +230 4270215
Fax: +230 4278163

Asia

China

Troxler Electronic Technologies (ZJG) Co., Ltd.
West No.1, North 2nd Ring Road
Zhangjiagang, China, 215600
Contact: Huixing Xu
Tel: +86.512.56793700
Fax: +86.512.56793701

South Korea

Heungjin Testing Machine Co., Ltd (HTM Korea)
#126 Seungga-ro 76 beon-gil
Gyeonggi-do, 415-808 Korea
Contact: taeryeon@gmail.com
Tel: +82.10.92746241
Fax: +82.31.9862355
Website: http://heungjintm.koreasme.com/

Australia / New Zealand

Australia

GEO-CON Products Supply
53 Granite Street,
Geebung Qld 4034
Contacts: Brian Watson (NSW Office) and Nikki Norton (QLD Office)
Tel: +61 7 3265 4952
Fax: +61 7 3265 2713
Website: http://www.geo-con.com.au/

Vtech Materials Testing Equipment Pty Ltd
Unit 23, 33 Danaher Drive
SOUTH MORANG VIC 3752, Australia
Contact: Mr. Neil Hunt or Frances Csik
Tel: +61 3 9404 2610
Website: http://www.vtech-mte.com.au/

New Zealand

Groundtest Equipment
104 Beachcroft Avenue
Onehunga
Auckland 1061
Contact: Richard Burden
Tel: +64 9 634 1509
Website: http://www.groundtest.co.nz/

Canada

Western Canada

Measur
#2, 1540 Hastings Cres, S.E.
Calgary, AB, Canada T2G 4E1
Contact: Don Wilgosh
Tel: 1.866.300.9012
Fax: 403.769.0656
Sales Territory: AB, BC, MB, NT, NU, SK, YK

Eastern Canada

Troxler Canada, Inc.
1011 Autoroute 13
Laval, QC, Canada H7W 4V3
Contact: Joe Gallo
Tel: 1.800.392.1867
Fax: 450.681.2568
Sales Territory: NB, NL, NS, ON, PE, QB

Central America

Costa Rica

Consultoria e Ingenieria Civil de Centroamerica, S.A.
Lomas De Ayarco Plaza,
Local #7, Contiguo a La Artistica,
Lomas De Ayarco, Curridabat,
Contact: Dr. Pedro Castro
Tel: +506 2271 1036
Fax: +506 2271 0076
Website: http://www.ciccentroamerica.com/

Europe & United Kingdom

Denmark

TF-Technologies A/S
Kratbjerg 214
3480 Fredensborg
Denmark
CVR/VAT: 87713210
Contact: Mr. Ib Lang
Tel: 45 1 4848 2633
Website: http://www.tf-technologies.com

France

Lindqvist International S.A.
Z.I La Marinière
5, rue Gutenberg
91070 Bondoufle
France
Contact: Eric Perez / Joanna Fermon
Tel: 33 1 60 864 472
Fax: 33 1 60 864 023
Website: http://www.lindqvist-international.com/

Germany

Troxler Electronics GmbH
Waldstrasse 4, D-82239 Alling near Munich
Munich, Germany
Service Manager: Roul Gennerich
Tel: 49 8141 71063
Fax: 49 8141 80731

Greece

ATE Electronics LTD
AG. Konstantinou St. 39
Athens, Greece 104 37
Contact: Ioannis Costas Beazoglou
Tel: 210-52-44-038
Website: www.ateelectronicsltd.gr

Netherlands

Labo Scientific B.V.
Postbus 198
Curiestraat 2 C
6716 AR, Ede
Contact: Mr. Jan-Dirk Huibers / Paul Aukema
Tel: 31 318 642 996
Fax: 31 318 639 789
Website: https://www.labowebshop.nl/nl-nl

Norway

Nerliens Meszansky AS
Økernveien 121
NO-0579 Oslo
Contact: Eirik Gundersen
Tel: 47 22 66 65 00
Fax: 47 22 66 65 01
Website: https://www.nmas.no/

Portugal

Tecnilab Portugal LDA
Rua Gregório Lopes, Lote 1512 B
1449-041 Lisboa
Contact: Mr. Marconi Cavalcanti
Tel: 351 21 722 0870
Fax: 351 21 726 4550
Website: http://www.tecnilab.pt/

Spain

Mecanica Cientifica S.A.
Calle Fundidores, 14
28906 Getafe, Madrid
Spain
Contact: Mr. Francisco Royo
Tel: 34 91 696 2115
Fax: 34 91 682 6898
Website: http://www.mecacisa.com/

United Kingdom

Controls Testing Equipment Ltd.
Controls House
Icknield Way
Tring HP23 4JX
United Kingdom
Contact: David Rolfe
Tel: +44 144 282 8311
Fax: +44 144 282 8466
Website: http://www.controlstesting.co.uk/

Middle East

Jordan

Midtech
Jawhara Mecca Complex
Mecca Al Mukarramah St 226
Amman, Jordan
Contact: Mr.Mohammed K. Assi
Tel: 962 79 578 7207 / 6551 3799
Fax: 962 6551 8867

Turkey

CFU International Trade and Services INC.
Altay Mahallesi 2667.
Cadde 4A No:54
Eryaman 06820
Ankara, Türkiye
Contact: Ilhan Usanmaz
Tel: 90 312 394 01 32
Fax: 90 312 394 01 34
Website: http://www.cfu.com.tr/

Saudi Arabia

Al Kaabi Testing Equipment
Contact:Mr. Shalan Kazak
Tel: 966 3 858 4005
Fax: 966 3 857 7180

United Arab Emirates

Al Kaabi Testing Equipment
Al Firdaws
Dammam 34251
Saudi Arabia
Contact: Mr. Shalan Kazak
Tel: 966 3 858 4005
Fax: 966 3 857 7180

South America

Argentina

ARO S.A.
Av. Belgrano 369
C1092AAD CABA
Argentina
Contact: Felipe Travi / Nelson da Silva
Tel: +54 11 4331 4503
Fax: +54 11 4331 3572
Website: http://www.aroline.com.ar

Bolivia

Ceina Ltda.
Av. Roque Aguilera (3rd inner ring) # 2801
Santa Cruz – Bolivia
Contact: Ing. Alvaro Tarabillo
Tel: +591 3 3521242
Fax: +591 3 3520258
Website: http://ceina.com.bo/

Brazil

Patrol-Pavimentos, Tracados e Obras Ltda
Rua Desembargador Continentino 68
Pedro II – Belo Horizonte
MG – Brasil
Contact: Bruno de Castro or Maria Luiza de Castro
Tel: +55 31 462 0722
Fax: +55 31 462 0722
Website: http://www.pattrol.com.br/

Colombia

DIRIMPEX
Calle 18A # 68D-80 Montevideo
Bogota, D.C., Colombia.
Tel: (57)1 482 4002
Telefax: (57)1 268 2254
E-mail: ventas@dirimpex.com
Website: https://dirimpex.com/

Chile

TroxService
Arturo Medina 5353
Comuna de Ñuñoa
Ciudad de Santiago – Chile
Tel: (+56) 2 2227 8822
Fax: (+56) 2 2266 0691
E-mail: jrp@troxservice.cl
Website: http://www.troxservice.cl/

Ecuador

GeoControl Cía. Ltda.
Av. 6 de Diciembre N25-28 Of. 603
Quito, Ecuador
Tel: (593 2) 252-1890
Fax (593 2) 256-8964
Email: geocontrol@andinanet.net

Peru

TecPro S.R.L.
Jr. Washington Nº 1308 Of
501 Cercado de Lima
Contact: Mr. Felix Uribe
Tel: 511 423 5727
Fax: 511 423 5727
Website: http://www.tecproelectronica.com//

Venezuela

TECNOCONCRET
Calle “E” Edificio San Onofre
Boleita Norte, Apartado 3451
Contact: Esther
Tel: 58-212-237-6411
Fax: 58-212-237-6656
Website: https://tecnoconcret.com/

Trust the Leader
Troxler Electronic Laboratories, the leader in construction testing equipment for over 50 years, offers state-of-the-art service using the latest technology at five Troxler Service Centers and three Service Partners.

Protect Your Investments

Protect your investments with a Troxler Service Agreement. Choose one of three simple and straight-forward offers, a Maintenance & Calibration Package, an Extended Warranty, or a Full Service Agreement, to ensure your equipment stays in working order and your downtime is reduced. Contact your Troxler representative or nearest Service Center to learn more.

Service Maintenance & Calibration Package Extended Warranty Full Service Agreement
Repair
Calibration
Routine Maintenance
Preset Price
Turnaround Time 2 to 5 days 1 to 5 days 1 to 5 days
Preferred Shipping Rates*
Parts Cost
Labor Cost
1 Year Available
3 Year Available

*Shipping NOT included in price or turnaround time

Maintenance and Calibration Includes:

  1. All routine maintenance as outlined in the product’s operator manual
  2. Includes standard part replacement cost and labor
  3. Calibration
  4. Cleaning and lubrication
  5. Complete mechanical assessment
  6. Repair notification (if not under contract)
  7. All software updates, if required

Troxler Extended Warranty Includes:

  1. Pre-priced service contract
  2. At warranty conclusion
  3. Available later in life with pre-certification (sometimes offered as a promotion)
  4. Provides for repair services
  5. Based on serial number
  6. Includes parts and labor
  7. Includes calibration if repaired
  8. Available for one year or three years

Troxler Full Service Agreement Includes:

  1. Pre-priced service contract
  2. At warranty conclusion
  3. Provides for repair services
  4. Based on serial number
  5. Includes parts, labor, and calibration
  6. Available for one year or three years
  7. Three-year agreement includes three annual calibrations and routine maintenance

Get A Quote Today

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